Technical Support

A range of services that provides assistance to users of technology products such as computers, software products, mobile phones, televisions or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product—rather than providing training, customization, or other support services. This can range from connection problems to connection and troubleshooting for cable users to mobile phone and internet subscribers.

Blueport is capable of setting up technical support teams for voice, email and chat support. Staff can be categorized from low level technician doing specific troubleshooting process or highly skilled individual with network and system specialization with certification for platforms like Cisco and Microsoft who can track incidents and be under specific performance metrics under SLA (Service Level Agreement)

Contact Blueport Management Team so we can help you set-up and explore the unlimited benefits and our dedication to your success.

 

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